LEGAL
Terms & Conditions
LAST UPDATED 4 AUGUST 2026
These are the terms you agree to when you book us. We have kept them short and written them in plain language, because an agreement nobody reads protects nobody.
01
About these terms
These terms form the agreement between you and Studio Name when you book us to photograph your wedding. They are written to be read, not to be skimmed past — if any of it does not suit you, say so before you sign and we will talk about it.
02
Booking and your date
A date is held only once a signed agreement and the retainer have both reached us. Until that point we may take another enquiry for the same day, and we will always tell you if one comes in so you have the chance to decide.
We take one wedding per day. Your date is yours.
03
Payment
A retainer of 30% is due on booking and is applied to your total. The balance is due four weeks before the wedding.
The retainer secures the date and is non-refundable, because taking your booking means turning away every other enquiry for that day. Prices are fixed at the point of booking and will not change afterwards.
04
Cancellation and postponement
If you cancel, the retainer is retained and no further payment is due. If you cancel within four weeks of the date, the balance remains payable.
If you postpone and we are free on the new date, the retainer moves with you at no extra cost. If we are already booked, we will help you find someone good, and the retainer stays with us.
05
What we deliver
The number of edited photographs and the delivery window stated in your package. Images are colour-corrected and edited by hand in our usual style.
We do not deliver unedited files or every frame taken. Frames are excluded for technical reasons, or because someone blinked, and that judgement sits with us.
06
Copyright and usage
Copyright in the photographs remains with Studio Name. You receive an unlimited personal licence print anything, at any size, forever, and share it wherever you like.
You may not sell the images or licence them to a third party commercially. Suppliers who want to use them should ask us; we say yes to almost everyone and only require a credit.
07
On the day
We will work with your timeline and your other suppliers, and we will not obstruct anyone else doing their job. Please tell your venue we are coming.
We cannot photograph what we are not allowed to photograph. If a venue or officiant restricts where we can stand, that restriction sits outside our control.
08
If something goes wrong
If one of us is too ill to work we will send an equally experienced photographer from our team or network, at no extra cost to you, and you will be told immediately.
If we fail to deliver entirely, our liability is limited to a full refund of everything you have paid.
09
Limitation of liability
Images are backed up to two locations from the moment we leave your wedding. In the event of catastrophic equipment failure or loss beyond our control, our liability is limited to the amount you have paid us and does not extend to consequential losses.
10
Governing law
These terms are governed by the laws of the Province of Ontario. Questions about any clause here go to hello@studio.com — we would rather answer them before you sign than after.